You have the right to cancel the agreement within fourteen days without giving any reasons.

For returns after the exercising of a right of cancellation or as a result of defects, the customer is requested to proceed as follows:

Please send your return enquiry including a description of the defect or a statement of your request for cancellation to

The product must be packaged in the original packaging (this shall only apply in case of cancellation in due time), the original shipping packaging or similar damage-resistant packaging, so that the original packaging of the product is not damaged. All of the product parts must be included. The package may be returned from any post office branch to this given recipient address: VAZY , Landsroemlaan 42, 1083 Brussels.

Please note that the customer carries all the shipping costs of the return. You can choose your own shipping method for the return. If you return the goods by using your local postal services, then we advise to ship the parcel by registered mail, insured for its full value. VAZY strongly recommends to return your purchase using a shipping service with tracking option as you are responsible for the parcel until it reaches us. Please, when possible, use the original packaging when sending the items back.